In case you have never signed up for a web hosting account or you’ve changed companies and the new one employs an account administration interface that you haven’t seen so far, you may become baffled about how to do a particular operation in your account or on your computer. That is why, some hosting companies have prepared a knowledge base, which specifies the most common inquiries and issues related to their platform, instead of adding only some generic details. This type of knowledge base will enable you to find the required information quickly and easily, so you will not have to dedicate loads of time and energy to matters that might require something as elementary as pressing a button or checking off a tick box. Thus, not only can you get things done, but you can also get to know loads of new and beneficial things, both about the way you can administer your account and about the way the web hosting service functions in general.
Extensive Online Documentation in Website Hosting
If you have purchased your very first website hosting plan through our company or have moved your site over to us, you will grow familiar with our services and our custom-created Hepsia hosting Control Panel in no time as we have compiled an elaborate online knowledge base where you can find all the information that you could ever need – both general info in regard to the web hosting service as a whole and more specific info about the different features that you can use and the difficulties that you may confront. The articles themselves are available in two places. The complete article archive can be accessed via the Control Panel’s Help section. You can read articles that are dedicated to the different features in each Control Panel section as well. You can discover how to accomplish just about everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles offer step-by-step instructions, so you will never get baffled because of an unclear text. Of course, in case you run into a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can contact our customer support team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers include a comprehensive online article library where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we are using. We have compiled it based on the feedback that we’ve acquired from our clients through the years and, as a result, our articles address particular issues that you might stumble upon and include the most effective way to repair them, for instance getting an HTTP 500 error message or being unable to send emails from your computer although you have the right settings. The articles are available in each and every Control Panel section and you can examine them at any time. They can help you boost your knowledge not only about our platform, but also about the web hosting realm in general, as they offer thorough guidelines and general info such as what file access permissions or cron jobs are.