Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What type of services exactly could VPS and dedicated server users benefit from?
One of the common reasons to get a hosting server of your own is that you will have 100 % control over the software environment and you could install anything you would like. This will enable you to run programs which require particular software to be present on the hosting server, which isn't possible with a shared hosting server where you are able to install software only in the account, but not on a root level. If you aren't very familiar with this type of matters, nevertheless, you might experience problems since managing a hosting server of your own is different from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our administrators can easily deal with different tasks which should be carried out or can resolve a variety of problems that you could encounter.
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Installation and Troubleshooting in VPS Servers
The upgrade is available with all
VPS server plans that we offer and you could add it either during the signup or anytime later using your billing Control Panel. It features 60 minutes of custom work on your server, so our admins will be able to assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed if it doesn't work properly, so you won't need to waste time to figure out what is wrong since they can help you in a very quick and skilled way. Since this is a one-time upgrade, you can get it only when you need it and if a particular task takes less time, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is useful when you can't do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a particular task.
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Installation and Troubleshooting in Dedicated Servers
You could take advantage of our service at any time in case you have a
dedicated server from our company and you'll be able to add it to your plan with simply a couple of mouse clicks. If you need some custom work on the web server straight away, for example, you can obtain the upgrade alongside the plan during the signup procedure, or you could obtain it through your billing area in the event you need assistance at some point afterwards. The Installation & You with any task that you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you can concentrate on building your sites without losing time on hosting server maintenance or software problems because our seasoned staff shall take care of these things for you. You'll be able to add the upgrade as many times as you require it and in case some time remains, it will be listed inside your billing Control Panel, so you may use it when you need it again.